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| Organizational Objectives and Strategies |
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| People: We will advance our mission through improving the lives of our clients, employees and volunteers |
| Develop quality outcome measurements for clients who participate in workforce development programs and services. |
| Create an environment that supports on-going learning among GISCC employees to meet current and future organizational needs. |
| Increase the capabilities of the CEO, key staff members and the governing board to support future organizational needs. |
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| Growth: We will advance our mission through the cultivation of resources |
| Increase services to meet the needs of individuals with barriers to employment. |
| Develop full-service facilities in the underserved territories of GISCC. |
| Grow to the market opportunity in each retail location. |
| Increase non-retail revenue sources as a percentage of overall revenue. |
| Increase partnerships with community agencies and businesses to maximize service to available markets. |
| Implement an integrated marketing strategy that includes branding, mission-focus, and advertising. |
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| Efficiency: We will advance our mission through continuous improvement and innovation |
| Institute a business model that supports inventory needs and aftermarket sales while providing the resources needed to deliver services to the communities we serve. |
| Maximize available internal and external resources that enhance our organizational capabilities. |
| Implement a comprehensive business continuity plan that includes financial, physical and process components. |
| Engage in on-going process improvement activities in all areas of the business. |
| Maximize the usage of current facilities including long-term plans for each location. |
| Improve the methods and processes by which we report appropriate information to our stakeholders. |
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